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Frequently Asked Questions

Got questions? We've got answers.

General FAQs
Order FAQs
Subscription FAQs
Delivery FAQs
My Account
My Account FAQs

How do I create an account on Aqualens?

Creating an account on Aqualens is super simple! Here's what you need to do:

Step1 - Visit &

Step 2 - Sign up using your contact number.

Woah! Two simple steps & you've got yourself an aqualens account. 

How can I add money into My Wallet?

Yes, you can add money into the aqualens wallet. It can be done by adding money via your debit/credit card, net banking or UPI etc.

Can I redeem wallet amount to cash?

No, you cannot redeem wallet account to cash. You can purchase products with the wallet balance on

I have accumulated wallet balance in my account. How can I redeem them?

The accumulated wallet balance can be redeemed by purchasing products on

Can I transfer wallet amount to my bank ?

Unfortunately No, you cannot transfer the wallet amount to your bank account. You can purchase products with the wallet balance on

Do I need to register to shop online?

You can either Register with your Mobile number before start shopping or you can select your favorite Contacts and register with your Mobile no during the checkout process.


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